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Breaking Up is Hard to Do: Crisis Communication Lessons from Relationship Breakdowns
When trust is broken, it’s never about the mistake alone. It’s about how you handle what happens next.
Feb 11


5 Key Trends Shaping Trust-Building in 2025
What if the secret to future-proofing your business was not just about innovation or tools, but trust?
Jan 17


Why Corporate Boards Need Strategic Communicators Now More Than Ever
In 2024, the role of corporate boards is being reshaped and the need for expertise in strategic communication has never been more critical.
Nov 24, 2024


7 Smart Moves Nonprofits Can Make to Maximize Their Impact on Giving Tuesday
With Giving Tuesday just around the corner, nonprofits have an incredible opportunity to expand their impact and draw in new supporters.
Nov 21, 2024


Navigating the New Business Landscape: The Indispensable Role of Strategic Communications
In today’s dynamic and often tumultuous business environment, marked by technological upheavals, geopolitical unrest and a multifaceted...
Jan 29, 2024

The Bottom Line: AI Can't Read the Room
I've been fortunate to spend quite a bit of time with colleagues from across the country recently, and one of the hottest topics has been...
Jan 30, 2023


3 PR Lessons from the Rock & Roll Hall of Fame
I had the experience of a lifetime last weekend when I attended the 37th Annual Rock & Roll Hall of Fame Induction Ceremony in Los...
Nov 8, 2022


Celebrating my Why
You've likely heard a lot of discussions lately about discovering your Why. At its most basic, the idea is that discovering your purpose...
May 6, 2022


4 Tips for all Businesses: What Hospitality has Learned From COVID-19
I had the honor this week of facilitating a panel discussion on COVID-19's impact on the #hospitality industry in #Charlotte, N.C. Our...
Jun 24, 2021


One Word to Add to Your Crisis Plan: Empathy
Today I've had the pleasure of participating in Leadership North Carolina's Annual Forum, themed A Bridge to Action. We've spent the...
Apr 29, 2021

6 Tips for Communicating Change & How to Prepare for the Next One - Today
If there's one thing we've learned in 2020, it's that change is here to stay. Our world has transformed, and our workplaces have had to...
Oct 5, 2020


Top Three Communications Essentials from Mr. Rogers
I was - and am - a big fan of #MrRogers. A big fan. I had four Mr. Rogers albums, which was a big deal in the 70's. I just loved him, and...
Nov 21, 2019


Changing the Narrative from Media Relations to Strategic Communications
You may have seen recent social media posts by journalists, bemoaning the increasing number of “PR people” who contact them daily. What’s...
May 1, 2019


Turn and Face the Strange
Maybe it’s because I’m stuck in the eighties (musically, anyway), but I often think of David Bowie. He was such a musical force in my...
Mar 4, 2019


We Aren’t in Kansas Anymore
Chris Evans/Ruby Red Slippers/CC-BY ND Oh, #United… We’ll be watching and reading about this case study for weeks, if not years, to...
Apr 12, 2017


Four Lessons from “Game of Thrones” for the Office
I love “Game of Thrones” (GoT). I mean, I really love it. I watch the TV show, I’m reading the books, I read all the articles, and now...
May 23, 2016
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